FAQs

Samples may be available for parts currently in stock, sample and express shipping fees are payable by the customer. For customized parts, please confirm sample feasibility, production arrangements and any associated charges with the team before proceeding.

Minimum order quantity depends on the product, stock status and whether the parts require customized production. Standard stocked items and made-to-order components may have different purchasing requirements. Please provide the part numbers and quantities you need to confirm the applicable MOQ.

Please provide the part drawing or sample, target quantity, material and heat-treatment requirements, dimensional tolerances, application details and expected delivery schedule. If the part is intended to replace an existing component, include the machine brand, model and original part number whenever possible. Complete information helps reduce clarification during quotation and production planning.

MAP Arts International supports OEM and customized orders. If you require private labeling, customized identification or specific packaging, provide your branding requirements, artwork and order details in advance. The available options, minimum order quantity and associated costs should be confirmed for each project.

Customized production may be possible when sufficient technical information is available. Provide the original part number, machine details, dimensions, drawings or a physical sample. Our team can review the information and determine whether the part can be manufactured to the required specifications.

Yes. MAP Arts International supports customized production based on customer-provided technical drawings or physical samples. Please include dimensional requirements, material specifications, heat-treatment requirements and any special surface or packaging instructions so that the team can assess the project accurately.

Heat treatment can improve selected mechanical properties, such as surface hardness, wear resistance and fatigue performance, depending on the material and process. The required treatment should match the component's design and working conditions. For replacement or customized parts, confirm the applicable heat-treatment requirements and acceptance criteria before production.

Material selection depends on the component design, load conditions, wear requirements and intended application. MAP Arts International offers pin and bushing products in different material specifications. Please share your drawing, original part number or technical requirements so that the appropriate material can be confirmed for your order.

Yes. Providing the OEM part number is a useful starting point for identifying a replacement pin or bushing. Please also include the machine brand and model, especially when parts have different versions or applications. Our team can review the information and confirm the specifications before an order is finalized.

Check the bushing's inner and outer diameters, length, installation position and any special features, such as lubrication grooves. Also verify the machine model and the corresponding part number when available. Do not rely on appearance alone, because similar-looking bushings may have different dimensions or fit requirements.